PRIVACY POLICY

Ticket Library.LK is committed to upholding the confidentiality, integrity, and security of all user personal information. We take pride in the robustness of our site security and aim to provide transparency about how we safeguard your data and utilise it.

Emphasising our commitment to privacy and security, Ticket Library.LK implements stringent standards to prevent identity theft and ensure the protection of your account information and other data. We continuously reassess our privacy and security policies, adapting them as needed to address emerging challenges effectively.

YOUR PRIVACY

At Ticket Library.LK, we uphold a strict policy of not selling or renting your personal information to any third party, under any circumstances.

We may require your Login ID and email address for various purposes, including:

Rest assured that your Registration Information remains private Ticket Library.LK utilises your Personal Identity Information solely for the following purposes:

If your access to Ticket Library.LK was facilitated by one of our partners via a partner URL, your registered email address may be shared with them.

NON-DISCLOSURE OF ACCOUNT INFORMATION

Rest assured that Ticket Library.LK does not disclose your Personal Information. However, non-personally identifiable information may be shared with:

Please note that such information is anonymised and does not identify individuals.

ONLINE SESSION INFORMATION AND ITS USE ARE SOLELY INTENDED TO ENHANCE YOUR EXPERIENCE

Online session information and its use are solely intended to enhance your experience. When you visit www.ticket library.lk, we may gather technical and navigational details, such as your computer browser type, Internet protocol (IP) address, visited pages, and average time spent on our website. This data might be utilised, for instance, to notify you about software compatibility issues or for analysing and improving our website design and functionality.

EXTERNAL SERVICE PROVIDERS WILL NOT RECEIVE YOUR PERSONAL INFORMATION WITHOUT YOUR PERMISSION

We assure you that external service providers will not receive your personal information without your consent. While we may advertise various products and services from third parties on our site, which could complement your experience, these offerings are separate from Ticket Library.LK and may present additional savings opportunities. Should you choose to utilise these external products or services, disclose information to their providers, or grant them permission to collect information about you, their usage of your data is governed by their respective privacy policies. We advise you to evaluate the practices of external service providers before opting to use their services, as their privacy policies may differ from ours, and Ticket Library.LK holds no responsibility for their privacy practices.

In case you click on a link leading to a third-party website, we encourage you to review the privacy policy of that particular website. Ticket Library.LK may present links in a format that allows us to track whether these links have been followed and any actions taken on third-party websites. This information is utilised to enhance the quality of Ticket Library.LK offers and tailored content on the service.

DISCLOSURE OF YOUR INFORMATION TO PROTECT OUR RIGHTS OR AS REQUIRED BY LAW

However, Ticket Library.LK reserves the right and you authorise Ticket Library.LK to share or disclose your Registration Information and Account information if deemed necessary to:

Your data may be transferred upon acquisition of Ticket Library.LK ,but only in accordance with this policy. Registration Information and Account Information may be transferred to a third party as a result of a sale, acquisition, merger, reorganisation, or other transfer ("Transfer") involving Ticket Library.LK specifically reserves the right to transfer Registration and Account Information to a third party in connection with a Transfer. Should such a Transfer occur, we will use our best efforts to require the new combined entity to adhere to this privacy and security policy regarding your personal information, as required by applicable law, and ensure that you receive prior notice.

AUTHENTICATION

We employ authentication to ensure that only authorised users access their accounts. Authentication occurs when you log into your Ticket Library.LK account, requiring both your Login ID and Password. We maintain strict rules to prevent unauthorised access to your account, recommending periodic password changes. Your password must be 6-8 characters long. You are responsible for safeguarding your Login ID and Password and should not share these credentials with any third party. If you suspect unauthorised access or a security breach, please contact us immediately at [email protected] to request a password change. Ticket Library.LK cannot be held responsible for unauthorised account access resulting from the misuse of your Personal Identification Information or a breach of this Privacy and Security Policy or Ticket Library.LK’s Terms of Use by you.

SECURITY CONCERNS

If you have any security-related concerns, please reach out to us at [email protected] We will collaborate closely with you to promptly address and resolve your concerns in a personalised manner.

CONTACT US

If you have any questions, comments, concerns, or feedback regarding this Privacy and Security Policy, please don't hesitate to email us at [email protected] We welcome your inquiries and are committed to providing comprehensive assistance.

TERMS OF USE

ACCEPTANCE OF TERMS

The following terms and conditions govern your access to and use of this website (referred to as the 'site'). By accessing and using this site, you agree to abide by these terms and conditions, as well as all applicable laws, rules, and regulations. If you do not agree to these Terms of Use, please refrain from accessing or using the services provided by Ticket Library.LK

Registering with or using the services and products offered by Ticket Library.LK, including but not limited to the Ticket Library.LK website, purchasing movie and/or event tickets, and other similar products or services, indicates that you have read and understood the terms and conditions outlined below, and consent to be bound by them legally. We reserve the right to modify these terms of use periodically by posting the updated version on the website. It is your responsibility to check this page regularly for the latest terms and conditions.

PERMITTED USE

The services provided by Ticket Library.LK are intended for personal and non-commercial use only. By using Ticket Library.LK ,you agree not to duplicate, download, publish, modify, distribute, or use any material from Ticket Library.LK for any purpose without prior written permission from Ticket Library.LK Furthermore, you agree to use Ticket Library.LK services solely for subscribing to and reviewing information on Ticket Library.LK, as well as purchasing movie or event tickets for personal use. Any use of material or content from Ticket Library.LK for purposes not specified in these Terms of Use is strictly prohibited.

SUPPLIERS TERMS AND CONDITIONS FOR THE SALE OF ITEMS

Terms and conditions may apply to individual items or groups of items in your transaction, depending on the supplier of those items. The supplier for each item or group of items will be clearly identified at the time of booking and on your purchase confirmation documents. It is important to read and understand the terms and conditions of each individual supplier in addition to these general conditions.

ONLINE PAYMENT

All payments are subject to the terms and conditions of each bank, and Ticket Library.LK has no control over payments made through the bank payment gateway. We do not retain your payment details or any other sensitive information such as credit card numbers or passwords. Your credit/debit card details may be securely held by the bank processing your transaction. All prices listed include applicable Value Added Tax (VAT) and Nation Building Tax.

ALL SALES ARE FINAL

Ticket Library.LK serves as a state-of-the-art ticket selling platform. We are not responsible for any event cancellations or exchanges (such as changes in date or time, partial performances, lost tickets, etc.) initiated by event organisers. Therefore, refunds, cancellations, or exchanges will not be entertained for any reason (including date or time changes, partial performances, or lost tickets). Please ensure to check your payment details before making payments.